Serving the Community since 1903

Minutes of Littleton Water and Light Meetings

The Board meets on the first and third Monday of each month. Meetings begin at 1:00 p.m. and are held in the department conference room at 65 Lafayette Ave, Littleton. Board meetings are open to the public and time is allotted for public comments at each meeting.

Minutes for 2013

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Regular Meeting Feb 19, 2013

The regularly scheduled Board of Commissioners (BOC) meeting began at 1:00 p.m. on Tuesday, February 19, 2013 in the Littleton Water and Light Department (LWL) conference room. Present were Commissioner Ralph Ross, Commissioner Eddy Moore, Commissioner Perry Goodell, Financial Services Director Cheryl Wilkins and Superintendent Thomas Considine.


The minutes of February 4, 2013 regularly scheduled Commissioners meeting were reviewed. Commissioner Goodell made a motion to accept the minutes as presented, seconded by Commissioner Moore.

The vote was in favor of the motion 3-0-0.


1. Mrs. Wilkins stated that National Grid is in the process of a billing software conversion that is preventing them from issuing their November 2012 and December 2012 transmission invoices to their customers. National Gridís monthly invoices are difficult to estimate because the system load share varies drastically from one month to the next. This is preventing the department from closing out the 2012 fiscal year.

2. Mrs. Wilkins discussed several graphs with the BOC that reflects how our customers are utilizing their credit cards to pay their department invoice. The graphs illustrate the difference between using the IWEB payment portal and the transactions keyed in-house. IWEB transactions expenses have increased steadily since offering the service in 2010 as the fees are generally determined by the type of card being used directly by the customer or their bill paying service in the case of commercial class customers. The commercial class processing fee is the highest paid by the department and can vary from one credit card to the next. Convenience fees and limiting the transaction dollar amount are being discussed as a method to mitigate the increased expenses that are associated with using credit cards.


1. Superintendent Considine stated that he has been asked to be a member of the Town of Littletonís Moore Dam reevaluation committee. There are not details available to date as to the commitment required.

2. The department is monitoring several water leaks though each appears minor at the present time the potential of roadway icing may necessitate that the leaks be addressed. Suspected leaks have been reported at the intersection of Cottage Street and Bethlehem Road, on Morrison Hill Drive (thought to be groundwater seepage) and on Meadow Street in the vicinity of Stapes. The Meadow Street leak is of the most concern and may develop further as the roadway thaws and the leak becomes more evident.

3. The BOC was informed that after interviewing several IT network providers and their prospective bid proposals Secured Network Services (SNS) of Littleton was chosen to provide the department with IT and network services going forward.

4. The NHDES 2012 Water Rate Survey was discussed with the BOC. The NH average water rate for domestic water use is $414.77 (for 67,389 gallons per year) and the departmentís rate is $216.22. The LWL water rates currently are 48 % below the states average water rate. (Note: The departmentís water rate tariff will be reviewed at the close of the first quarter).

5. National Information Solutions Cooperative (NISC) presented the department a more thorough demonstration of their utility billing and asset management software solutions. The NISC software is fully integrated and possesses the capability of processing multiple digital readings from the same meter. The department has requested a quote on their core products.


The BOC review the several bid proposals solicited by the department in regard to purchasing a new work pick-up to replacement LWL truck 206 (principally used for meter reading purposes). Following some discussion Commissioner Goodell made a motion to accept the bid submitted by Crosstown Motors (low bid) in the amount of $19,672 to replace truck 206. The motion was seconded by Commissioner Moore.

The vote was in favor of the motion 3-0-0.


Commissioner Moore made a motion to adjourn the meeting, seconded by
Commissioner Goodell.

The vote was in favor of the motion 3-0-0.

Meeting adjourned at 2:05 p.m.

The regularly scheduled Commissionerís meeting is held twice monthly on the first and third Monday, at 1:00 p.m., in the Departmentís conference room.

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